20 research outputs found

    Factors affecting cryptocurrency adoption in digital market of Malaysia

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    Cryptocurrency plays an important role in today's digital currency environment. Improving cryptocurrency adoption is important for consumers and practitioners, as it improves understanding, enhances behavior, attitude, trust, and increases satisfaction. Though the lack of cryptocurrency adoption is a significant issue that arises in the digital market, cryptocurrency adoption is crucial to the support of technology capability facilitated with appropriate behavioral intention too. Considering the fact, this study intended to investigate the impact of cryptocurrency adoption in the digital market in Malaysia. This empirical study examined the role of trust (TR), social influence (SI), cryptocurrency transaction transparency (CTT), technology awareness (TA), facilitating conditions (FC), performance expectancy (PE), attitude (AT), customer satisfaction on behavioral intention (BI) and cryptocurrency adoption (CA). The study also intended to examine the role of behavioral intention as a mediator in the context of cryptocurrency adoption. In line with the research objectives, systematic random sampling was used in this study. Cross-sectional data were collected using a questionnaire at the cryptocurrency consumer of Malaysia, which produced a total of 349 usable responses. The study employed Partial Least Squares Structural Equation Modelling (PLS-SEM) for data analysis. Findings o the study revealed that TR, SI, CTT, TA, and FC positively affect CA (dependent variable) through the mediation of behavioral intention (BI) in Malaysia's digital market. On the other hand, PE, AT, and CS negatively affect cryptocurrency adoption in Malaysia's digital market. Future researchers may replicate the study in different countries in a different industry context and integrate similar constructs to broaden the current body of knowledge

    Collaborative-based web recommender system for community-driven homestay programmes

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    A Homestay Programme (HP) is a kind of tourism initiative where local residents welcome tourists to stay and interact with them and experience the community’s daily activities and culture, including an option for lodging. The effects of HPs on the community are reflected in the development of the economy, social capital, infrastructure and environment. Hence, a HP promotes community-based tourism (CBT) and acts as a catalyst for rural community development. Most HPs are located in the rural areas, and thus, are directly linked to showcasing the various Malaysian cultures. Although homestay tourism is a growing industry in developing countries, there are some challenges faced in operating the Malaysian HPs since this CBT does not seem to be flourishing in a similar manner as the other tourism initiatives. All of these challenges have led to the main cause that is, lack of promotion and marketing due to the inability of homestay operators to utilize technology. Therefore, to overcome this, an enhanced Collaborative-Based Web Recommender (CBWR) system that meets certain criteria for an effective and efficient homestay service delivery is developed based on the user and item approach. This CBWR system acts as a database network that serves as an intermediary between users (visitors) and the service providers, who are the HP operator. Furthermore, this CBWR can also create a partnership between the homestay database and the homestay recommender website by capturing the users’ details and storing it, which is done by the profiler. Consequently, the profiler recommends several websites that suit to the user’s request. All these operations are carried out simultaneously to boost the functions of the CBWR system. Hence, this research contributes to the development of a specific unique web database and a CBWR system, which is adopted from collaborative algorithm. In addition, the CBWR system provides a supportive recommender algorithm which is carried out in a web enabling environment in real time. This enables users to find the available personalized website and unique HPs with their signature products and services

    Wave Retail Banking Effect on Customer Satisfaction in Retail Supply Chain in Bangladesh

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    Abstract-Purpose: The purpose of this study is a clarification of changes of supply chain management (SCM) in public organizations and the nature of change management (CM). The paper also examines and demonstrate the trust influencing CM in technology adoption in Bangladesh pubic organizations. The aim of this paper is, consequently, to identify precarious success factors for CM. Theory: In this study we focus on the adoption of technology such as the Technology Acceptance Model (TAM), highlighted the need to broaden the scope of theoretical mechanisms. Method: In this study, we obtained the empirical data necessary to validate the theoretical framework. In total of 460 self-administered questionnaires were used to derive public sector responses in Bangladesh in their perceptions of trust and aspects of change management. Originality: This study an outline of CM in TA projects is recognized based on the literature review and empirical evidence. Significance: This study will enhance the service and management of public organization. Besides that, it will provide quality service for public organization. Finally, it will introduce technology supply chain in organization management. Outline: the paper concludes with a presentation of the study’s, framework and contributions as well as the stream of upcoming research

    Factors Affecting e-logistics in Malaysia: The Mediating Role of Trust

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    Purpose: The purpose of this study is to analyse the factors that influence blockchain users to utilise blockchain in e-Logistic. Also,this study identifies the relationship between supply chain capabilities, E-traceability and E-paymentintegration with blockchain and cryptocurrency. The conceptual framework of this study developed incorporating trust as an installation for a better understanding of the use of blockchain in Malaysia logistic sector. Theory: The unified theory of acceptance and use of technology (UTAUT2) by adding trust as an independent variable. This study aims to study the relationship between the main determinants of UTAUT2 and the factorsto use of blockchain and e-logistic for enhancement oflogistics industry. The conceptual framework of this study developed to merge trust as a synthesis in UTAUT2 for a better understanding ofe-logistic. Methodology: The cross-sectional approach used in this study. Four hundred seventy-eight self-administered questionnaires distributed through simple random sampling technology aimed at blockchain users in Malaysia from 25 to 44 years. Data analysis performed using PLS. The outcome of this research shows that the relationship between e-logistic, blockchain, cryptocurrency and trust have a positive and significant relationship. Significant: This research will significantly contribute to blockchain businesses and merchants in Malaysia.Also, it provides them with useful information about the interaction between the critical determinants of the supply chain capabilities, blockchainand cryptocurrency implementation in the logistics sector in Malaysia. Originality: This is one of the most recent studies that describe the blockchain and cryptocurrency in Malaysia logistics

    Challenges of Warehouse Operations: A Case Study in Retail Supermarket

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    The research represents a case study on Bangladesh retail supermarket. The study demonstrates the intricacies of warehouse management practice. It elaborates the dynamics of retail supply chain and the spiral affects how warehouse can play a significant role. In addition to this, the study identifies external factors, market trends, and possible barriers which influence the overall performance of warehouse operation. The paper is based on secondary data that encompassed three major retail chains in Bangladesh. The paper also reveals opportunities to improve warehouse performances in terms of planning, design and operation. The authors demonstrate some recommendations for industry practitioners to achieve a higher level of productivity in warehouse managemen

    Challenges of warehouse operations: A case study in retail supermarket

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    The research represents a case study on Bangladesh retail supermarket. The study demonstrates the intricacies of warehouse management practice.It elaborates the dynamics of retail supply chain and the spiral affects how warehouse can play a significant role.In addition to this, the study identifies external factors, market trends, and possible barriers which influence the overall performance of warehouse operation.The paper is based on secondary data that encompassed three major retail chains in Bangladesh.The paper also reveals opportunities to improve warehouse performances in terms of planning, design and operation. The authors demonstrate some recommendations for industry practitioners to achieve a higher level of productivity in warehouse managemen

    Factors affecting implementation of blockchain in retail market in Malaysia

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    Certain types of blockchains were made and developed for various purposes. Despite the development of cohort systems, the blockchain needs more development from the perspective of Malaysia. In addition, blockchain is the only cryptographic block currency that improves retail marketing. This study has critically analyzed the variables of the current research Framework of the blockchain implementation in retail market. Thus, this study aims to implement blockchain in retail market for increaseing customer benefits in order to improve the retail industrial supply chain activities. In order to achieve the main aim, this study comprises of two main phases, which are theorietical study, developemnt of proposed blockchain factors and its implementation. The blockchain experience of variables, blockchain management, blockchain transaction policy, blockchain adaption and implications were discussed gradually. Finally, we demonstrate the underlying theory, the theoretical framework and the hypotheses were discussed in detail

    Collaborative-based web recommender system for homestay program: A bridging tool in a tourism supply chain

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    Home stay Program (HP) initiatives play an important role in Community-based Tourism (CBT), especially for Malaysian tourism industry. HPs offer activities that are catalysts to the community development, focusing those in the rural areas. However, due to technological advancements, promotion and marketing strategy for the unique CBT initiative needs a new and inventive move. This leads to the proposed technology-based framework for a system as part of the specific CBT supply chain (CBTSC), known as the Collaborative-based Web Recommend er (CBWR) system or simply, website. The CBTSC is further intensified to emerge the CBWR sub-supply chain model. As part of the CBWR model, the CBWR website is able to essentially promote the CBT effort of HP worldwide, thus supports community development and livelihood
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